Avis
8,6
Excellent
9,2/10
Propreté
8,8/10
Personnel et service
8,6/10
Équipements
9,0/10
Infrastructures et conditions de l’hébergement
8,8/10
Écoresponsabilité
Avis
Voyage en famille
8 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en mai 2024
Réponse de Ali le 9 mai 2024
Dear marie-eve,Thank you very much for taking the time to share your feedback. We are pleased to read that you have enjoyed your stay with us and look forward to seeing you again soon.Kind regards,
10/10 Excellent
Catherine
Voyage en couple
8 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Catherine
Réponse de Ali le 9 févr. 2024
Dear Catherine ,Thank you for taking the time to share your feedback with us. We're glad to hear that you found many aspects of your stay enjoyable, including the cleanliness, modernity, and welcoming atmosphere of our establishment, as well as the quality of our breakfast offerings.We apologize for any inconvenience caused by the size of the room and the room layout, Yotel is a concept with a compact space for the room with all facilities. We have a range of different rooms, sizes and view which are advertised to our guests to select the best option for them stay. we understand that preferences may vary, and we appreciate your understanding in this matter. We're pleased to hear that despite this, you and your partner felt comfortable during your stay.Your feedback is valuable to us as we continually seek ways to improve our guest experience. We will take your comments into consideration as we assess opportunities for enhancements in the future.We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Warm regards,
10/10 Excellent
Lauriane
Voyage en couple
23 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lauriane
Séjour de 4 nuits en janvier 2024
Réponse de Mission Control Crew le 24 janv. 2024
Thank you very much for taking the time to share your feedback. We are pleased to read that you have enjoyed your stay with us and look forward to seeing you again soon.Kind regards,Mission Control Crew
2/10 Horrible
Bianca
6 janv. 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bianca
Séjour de 3 nuits en janvier 2024
Réponse de Mission Control Crew le 23 janv. 2024
Thank you very much for taking the time to share your feedback. We are pleased to see that you have enjoyed your stay with us.
8/10 Bien
Adil
Voyage d’affaires
2 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good
Adil
Séjour de 2 nuits en novembre 2023
Réponse de Mission Control Crew le 24 déc. 2023
Dear Adil,Thanks a bunch for your kind words and the 4-star love! We're thrilled to hear you enjoyed our modern vibes and that the breakfast hit the spot. Your feedback means the world to us, and we can't wait to welcome you back for an even more fantastic stay next time!
8/10 Bien
Marie-Claude
Voyage en famille
19 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Recommandé
Marie-Claude
Séjour de 4 nuits en septembre 2023
Réponse de Ali le 20 sept. 2023
Dear Marie-ClaudeThank you very much for taking the time to share your feedback. We are pleased to see that you have enjoyed your stay with us . We look forward to welcoming you back soon.Kind regards,
10/10 Excellent
Voyageur vérifié
25 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 3 nuits en août 2023
Réponse de Semih le 26 août 2023
Dear Traveler,Thank you for rating us 5-star!We look forward to welcome you back.Best regards,
10/10 Excellent
Daniel
24 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Daniel
Séjour de 4 nuits en août 2023
Réponse de Semih le 26 août 2023
Dear Daniel,Thank you for rating us 5-star!We look forward to welcoming you back.Best regards,
8/10 Bien
Hervé
5 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hervé
Séjour de 4 nuits en juillet 2023
Réponse de Ali le 6 août 2023
Dear Hervé,Thank you very much for taking the time to share your feedback. We are pleased to read that you have enjoyed your stay with us and look forward to seeing you again soon.Kind regards,
10/10 Excellent
Emmanuel
Voyage en famille
26 juil. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Emmanuel
Séjour de 1 nuit en juillet 2023
Réponse de Ali le 29 juil. 2023
Dear Emmanuel,Thank you very much for taking the time to share your feedback. We are pleased to read that you have enjoyed your stay with us and look forward to seeing you again soon.Kind regards,
10/10 Excellent
DAVID
22 juil. 2023
Les points forts : Propreté et personnel et service
DAVID
Séjour de 5 nuits en juillet 2023
Réponse de Ali le 22 juil. 2023
Dear DAVID,Thank you very much for taking the time to share your feedback. We are pleased to read that you have enjoyed your stay with us and look forward to seeing you again soon.Kind regards,
6/10 Satisfaisant
DOMINIQUE
22 mai 2023
DOMINIQUE
Séjour de 3 nuits en mai 2023
Réponse de Semih le 24 mai 2023
Dear Dominique,Thank you for your rating of our hotel. We look forward to welcoming you back soon.Kind regards,
10/10 Excellent
Marion
6 mai 2023
Marion
Séjour de 1 nuit en mai 2023
Réponse de Ali le 9 mai 2023
Hi Marion,Thank you very much for taking the time to share your feedbacks. We are pleased to read that you have enjoyed your stay with us and look forward to seeing you again soon.Kind regards,
10/10 Excellent
Samuel
Voyage en famille
23 avr. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Samuel
Séjour de 4 nuits en avril 2023
Réponse de Ali le 25 avr. 2023
Dear Samuel,Thank you very much for your valuable review and feedback! It was a pleasure to have you in our Yotel London Clerkenwell and we hope to see you back soon.Warm regards
8/10 Bien
ulysse
8 avr. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
ulysse
Séjour de 2 nuits en mars 2023
Réponse de Semih le 10 avr. 2023
Dear Ulysse,Thank you very much for taking the time to review your stay with us. We are pleased that you enjoyed your stay and we look forward to your return.Kind regards,
8/10 Bien
Laurie
28 mars 2023
Laurie
Séjour de 3 nuits en mars 2023
Réponse de Ali le 18 avr. 2023
Dear Laurie,Thank you very much for your valuable review and feedback! It was a pleasure to have you in our Yotel London Clerkenwell and we hope to see you back soon.Warm regards
8/10 Bien
Baptiste
Voyage en groupe
30 janv. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Baptiste
Séjour de 2 nuits en janvier 2023
10/10 Excellent
Laura
2 janv. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Laura
Séjour de 3 nuits en décembre 2022
Réponse de Semih le 5 janv. 2023
Dear Laura,Thank you for taking the time to rating us. We are pleased to see that you enjoyed your stay at Yotel London City.We are looking forward to welcoming you again for you next visit.Warm regards,
10/10 Excellent
Isabelle
12 oct. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Isabelle
Séjour de 8 nuits en septembre 2022
Réponse de Mission Control Crew le 13 oct. 2022
Dear Isabelle,Thank you very much for taking the time to share your feedback. We are pleased to read that you have enjoyed your stay with us and look forward to seeing you again soon. Kind regards,
10/10 Excellent
ganshof
Voyage d’affaires
11 août 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
ganshof
Séjour de 2 nuits en août 2022
Réponse de Mission Control Crew le 11 août 2022
Dear ganshof,
Thank you very much for taking the time to share your feedback. We are pleased to read that you have enjoyed your stay with us and look forward to seeing you again soon.
Kind regards,
8/10 Bien
Brice
6 août 2022
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Hotel plaisant mais des prestations limitées
Brice
Séjour de 8 nuits en juillet 2022
Réponse de Mission Control Crew le 7 août 2022
Dear Brice,
Thank you very much for taking the time to share your feedback. We are pleased to read that you have enjoyed your stay with us and look forward to seeing you again soon.
Kind regards,
8/10 Bien
Adrien
27 juin 2022
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Pas de proposition Hotels.com Reward VIP / Avantag
Adrien
Séjour de 3 nuits en juin 2022
Réponse de MC Crew le 28 juin 2022
Dear Adrien,
Thank you very much for taking the time to share your review. We are disappointed that we were not able to meet your expectations. We are going to take note about that to fix it for future stays with us.
Kind regards,
10/10 Excellent
Damien
Voyage en couple
14 mai 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Damien
Séjour de 8 nuits en mai 2022
Réponse de Eric le 14 mai 2022
Dear Damien,
Thank you very much for taking the time to share your feedback. We are pleased to read that you have enjoyed your stay with us and look forward to seeing you again soon.
Kind regards,
8/10 Bien
Stéphane
Voyage en famille
6 avr. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stéphane
Séjour de 3 nuits en avril 2022
Réponse de Eric le 9 avr. 2022
Dear Stéphane,
Thank you very much for taking the time to share your feedbacks. We are pleased to read that you have enjoyed your stay with us and look forward to seeing you again soon.
Kind regards,
10/10 Excellent
Voyageur vérifié
22 déc. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en décembre 2021
Réponse de Hotel Management le 23 déc. 2021
Thank you very much for your review following your recent stay. We hope to welcome you again in the next future. Kind regards,
10/10 Excellent
Florent
Voyage en famille
6 nov. 2021
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Florent
Séjour de 1 nuit en novembre 2021
Réponse de Mission Control Crew le 6 nov. 2021
Dear Florent,
Thank you very much for your valuable review and feedback! It was a pleasure to have you in our Yotel London Clerkenwell and we hope to see you back soon.
Kind regards,
8/10 Bien
Juliana
23 août 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Juliana
Séjour de 2 nuits en août 2021
Réponse de Eric le 23 août 2021
Dear Juliana,
Thank you very much for posting a review following your recent stay in our hotel. We are glad to see that you enjoyed your time. See you on your next visit!
Kind regards,
8/10 Bien
Salualagi, Logan City
Voyage en couple
16 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Salualagi
Séjour de 4 nuits en mai 2024
6/10 Satisfaisant
Sanjana
14 mai 2024
Les points forts : Personnel et service
Sanjana
Séjour de 2 nuits en mai 2024
Réponse de Mission Control le 15 mai 2024
Dear Sanjana,Thank you very much for taking the time to share your feedback. We hope you have enjoyed your stay with us. We look forward to welcoming you back soon.Kind regards,
8/10 Bien
Gertruda
Voyage en famille
12 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Gertruda
Séjour de 3 nuits en mai 2024
Réponse de Mission Control le 13 mai 2024
Hello Gertruda,Thank you very much for taking the time to share your feedback. We are pleased to read that you have enjoyed your stay with us and look forward to seeing you again soon. Kind regards,Mission Control Crew
8/10 Bien
Cinzia
Voyage en famille
12 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Cinzia
Séjour de 3 nuits en mai 2024
Réponse de Mission Control le 13 mai 2024
Hello Cinzia,Thank you very much for taking the time to review our hotel. We are sorry that we couldn't met your expectations on this occasion. Kind regards,Mission Control Crew
10/10 Excellent
Tomislav
Voyage en couple
12 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tomislav
Séjour de 4 nuits en mai 2024
Réponse de Mission Control le 13 mai 2024
Hello Tomislav,Thank you very much for taking the time to share your feedback. We are pleased to read that you have enjoyed your stay with us and look forward to seeing you again soon. Kind regards,Mission Control Crew
10/10 Excellent
Miguel, MIAMI
9 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Miguel
Séjour de 6 nuits en mai 2024
Réponse de Estefania le 10 mai 2024
We're over the moon to hear that you had such a fantastic time at our hotel! Your five-star review brings smiles to our faces and reaffirms our commitment to providing top-notch service and unforgettable experiences. Thank you for sharing your happiness with us, and we can't wait to have the pleasure of hosting you again soon for more wonderful memories!Warm regards,
8/10 Bien
Dawn
Voyage en famille
8 mai 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Dawn
Séjour de 1 nuit en mai 2024
Réponse de Estefania le 10 mai 2024
Thank you for sharing your thoughts! We're pleased that you found our Yotel conveniently located, clean, and quiet. As a compact hotel, we aim to provide a unique experience with efficient use of space. We appreciate your feedback regarding the glass doors and walls in the toilet area, and we're continually exploring ways to enhance privacy while maintaining our innovative design. It's great to hear that you benefited from our complimentary luggage storage service. We hope to have the opportunity to welcome you back for another stay in the future.Kind regards,Mission Control Crew
10/10 Excellent
Krista
Voyage en groupe
8 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Krista
Séjour de 5 nuits en mai 2024
Réponse de Mission Control le 9 mai 2024
Dear Krista,Thank you very much for taking the time to share your feedback. We are pleased to read that you have enjoyed your stay with us and look forward to seeing you again soon.Kind regards,
6/10 Satisfaisant
neil
8 mai 2024
Les points forts : Propreté
neil
Séjour de 4 nuits en mai 2024
Réponse de Mission Control Crew le 9 mai 2024
Dear Neil,Thank you for taking the time to write us a feedback. We are glad to hear that you enjoyed the location next to the train station. We hope to have the opportunity to welcome you again soon in the future.The perk you should expect from us as per your VIP status is a voucher offering you 20% OFF food & beverage for one of your bills at Revolve. This voucher has been placed by our Crew Member on your bed before your arrival along with a welcome card.Do not hesitate to share with us if you were expecting some other kind of perks so we can communicate the feedback to your travel agent in order to avoid any future miscommunication from their end.Warm regards,
10/10 Excellent
Kipp Ron
6 mai 2024
Kipp Ron
Séjour de 1 nuit en mai 2024
Réponse de Elena le 7 mai 2024
Dear Kipp,Thank you for your glowing review! We're delighted to hear that you found our room exceptionally clean. Providing a pristine environment is always our top priority, and we're thrilled to have met your expectations.Looking forward to hopefully welcoming you back soon!
10/10 Excellent
Luciana
6 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Luciana
Séjour de 5 nuits en mai 2024
Réponse de Ali le 9 mai 2024
Dear Luciana ,Thank you very much for taking the time to share your feedback. We are pleased to read that you have enjoyed your stay with us and look forward to seeing you again soon.Kind regards,
10/10 Excellent
Auke Sjoerd
Voyage en famille avec de jeunes enfants, Voyage en famille
5 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Auke Sjoerd
Séjour de 5 nuits en avril 2024
Réponse de Mission Control le 6 mai 2024
Hello Auke Sjoerd,Thank you very much for taking the time to share your feedback. We are pleased to read that you have enjoyed your stay with us and look forward to seeing you again soon.Kind regards,Mission Control Crew
8/10 Bien
Gabi
Voyage en couple
2 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Gabi
Séjour de 4 nuits en avril 2024
Réponse de Elena le 3 mai 2024
Dear Gabi,Thank you for sharing your thoughts with us! We're glad to hear that you found our staff nice and friendly. As a capsule-style hotel, our design focuses on maximizing efficiency and keeping everything within close proximity. We understand that our compact rooms may not suit everyone's preferences, as they prioritize space-saving features. However, we also offer a range of other room options tailored to different experiences, including larger rooms.We appreciate your feedback and hope to welcome you back!
8/10 Bien
Milagros
Voyage en famille, Voyage en groupe
2 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Milagros
Séjour de 4 nuits en avril 2024
Réponse de Elena le 3 mai 2024
Dear MilagrosThank you for taking the time to share your experience! We're delighted that you found our staff excellent and appreciated our clean and convenient location. We understand that our capsule-style concept might not suit everyone's preferences, as it prioritizes efficiency and compactness. However, we also offer a variety of other room options tailored to different experiences, which may provide more space and flexibility for guests who prefer it. We appreciate your feedback and hope to welcome you back for another memorable stay soon!
6/10 Satisfaisant
Ciashadai
Voyage en couple
2 mai 2024
Les points forts : Propreté, personnel et service, équipements
Ciashadai
Séjour de 3 nuits en avril 2024
Réponse de Elena le 3 mai 2024
Dear Ciashadai,Thank you for sharing your feedback!We're thrilled to hear you appreciated our prime location. As a capsule-style hotel, we pride ourselves on maximizing every inch of space to provide a cozy and convenient experience, however if that is not your style, we also have bigger rooms for a different experience.Being close to numerous train stations and charming attractions is what we aim for, ensuring that everything you need is within easy reach. We hope you had a fantastic stay and look forward to welcoming you back soon!
8/10 Bien
mathilde
Voyage en famille
30 avr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
mathilde
Séjour de 3 nuits en avril 2024
Réponse de Elena le 1 mai 2024
Dear Mathilde,Thank you for your feedback. We're glad to hear that you found our hotel nice and clean, and that our location made your journey to Gatwick airport convenient. We sincerely apologize for any inconvenience caused by the demeanor of our staff. Rest assured, we take your comments seriously and will implement better training to ensure all our team members provide a welcoming and friendly atmosphere for our guests.Your feedback helps us improve, and we hope to welcome you back for a more enjoyable experience in the future.
8/10 Bien
Fabrizio
Voyage en couple
29 avr. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Fabrizio
Séjour de 3 nuits en avril 2024
Réponse de Estefania le 1 mai 2024
Thank you for your valuable feedback. We're delighted to hear that you enjoyed your stay with us, especially our convenient location.At Yotel, we embrace a concept of compact space with the amenities expected of a 4-star hotel. We offer a variety of room types and sizes to cater to the diverse needs of our guests.We are looking forward to have the opportunity to welcome you back again in the future.Best regards,EstefaniaMission Control
6/10 Satisfaisant
Heike
Voyage en groupe
28 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Heike
Séjour de 2 nuits en avril 2024
Réponse de Mission Control le 29 avr. 2024
Thank you very much for taking the time to review our hotel. We are sorry that we couldn't met your expectations on this occasion. Yotel is a concept with a compact space for the room with all facilities. We have a range of different rooms, sizes and view which are advertised to our guests to select the best option for them stay.Kind regards,Mission Control Crew
10/10 Excellent
Iris Eva
28 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Iris Eva
Séjour de 3 nuits en avril 2024
Réponse de Mission Control le 29 avr. 2024
Hello Iris Eva,Thank you very much for taking the time to share your feedback. We are pleased to see that you have enjoyed your stay with us and found the staff and the location convenient. We look forward to welcoming you back soon.Kind regards,Mission Control Crew
10/10 Excellent
camilo
Voyage d’affaires
27 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
camilo
Séjour de 14 nuits en avril 2024
Réponse de Ali le 28 avr. 2024
Dear Camilo, Thank you very much for taking the time to share your feedback. We are pleased to see that you have enjoyed your stay with us. We look forward to welcoming you back soon.Kind regards,
10/10 Excellent
Kristine, South Hadley
26 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kristine
Séjour de 3 nuits en avril 2024
4/10 Médiocre
Donald
26 avr. 2024
Les points forts : Propreté
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Donald
Séjour de 1 nuit en avril 2024
Réponse de Mission Control le 28 avr. 2024
Dear Donald,Thank you for bringing this to our attention. We sincerely apologize for the inconvenience you experienced with the television and phone during your stay. This falls short of the standards we strive to uphold for our guests. Rest assured, we will investigate the issue further to prevent such occurrences in the future. Your feedback helps us improve, and we appreciate your patience and understanding. Thank you for choosing our hotel and we hope to have the pleasure of welcoming you back in the future.Best regards,
10/10 Excellent
LINDA VIVIENNE
Voyage en couple
24 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
LINDA VIVIENNE
Séjour de 7 nuits en avril 2024
Réponse de Elena le 25 avr. 2024
Dear Linda,Thank you so much for your kind words! We're absolutely delighted to hear that you found our staff to be extremely friendly. Providing exceptional service with a warm smile is at the heart of what we do. We hope to welcome you back for another fantastic experience!